Overview

This website is operated by Valentina Makeup. Throughout the site, the terms “we,” “us,” and “our” refer to Valentina Makeup. We provide this website, including the information, tools, products, and services available through it, subject to your acceptance of these Terms of Service and all policies referenced on the website.

By visiting our website or purchasing from us, you use our services and agree to be bound by these Terms of Service. These Terms apply to all website users, including visitors and customers. Please read them carefully before accessing or using the website. If you do not agree to these Terms, you should not use the website or purchase our products.

We may update these Terms by publishing a revised version on this page. Your continued use of the website after an update constitutes acceptance of the revised Terms.

Our store uses WooCommerce and related service providers to support its online shopping and payment functionality.

1. Online Store Terms

By agreeing to these Terms, you confirm that you have reached the age of majority in your place of residence or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using the website.

You must not transmit viruses, malware, or any other destructive code. A breach of these Terms may result in the suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse or limit service where permitted by applicable law, including in cases of suspected fraud, misuse, or violation of these Terms.

Information you submit through the website may be transmitted across different networks and adapted to technical requirements. Payment information is handled through secure payment providers and is encrypted during transmission where required.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our prior written permission.

3. Website Information

We aim to keep the information on our website accurate and current, but occasional errors or omissions may occur. Product descriptions, availability, images, prices, and other information may be updated when necessary.

Information on this website is provided for general purposes and should not replace professional advice where such advice is required.

4. Changes to Services and Prices

Product prices and availability may change without prior notice. We may modify, suspend, or discontinue any part of the website or services, subject to applicable law and any obligations relating to orders already accepted.

5. Products

Certain products may be available exclusively online and in limited quantities. Returns, exchanges, and refunds are governed by our Refund Policy and applicable consumer law.

We make reasonable efforts to display product images and colors accurately. However, the actual appearance of a color may vary depending on lighting, screen settings, and device type.

We may limit product quantities or sales to particular customers, regions, or jurisdictions where reasonably necessary or legally required. Product descriptions, prices, and availability may be changed at any time.

6. Orders, Billing, and Account Information

We may refuse, limit, or cancel an order where permitted by law, including orders that appear fraudulent, contain incorrect information, involve pricing or inventory errors, or appear to have been placed for unauthorized resale.

If we change or cancel an order, we may contact you using the email address or telephone number supplied during checkout.

You agree to provide accurate, complete, and current order, billing, shipping, and contact information. You are responsible for promptly updating information needed to complete your order.

Please review our Refund Policy and Shipping and Delivery Policy for additional information.

7. Comments, Feedback, and Submissions

If you send us feedback, suggestions, ideas, reviews, or other submissions, you grant us permission to use, reproduce, edit, publish, translate, and distribute them for lawful business purposes, unless otherwise agreed in writing.

We may remove content that is unlawful, abusive, defamatory, obscene, misleading, or that infringes the rights of another person.

You must not submit content that violates intellectual property, privacy, or other legal rights, contains malicious code, or uses a false identity or misleading information. You remain responsible for the accuracy and legality of your submissions.

8. Personal Information

The collection and use of personal information through the website are governed by our Privacy Policy.

9. Prohibited Uses

You may not use the website or its content:

  • For any unlawful or fraudulent purpose;
  • To violate applicable laws or regulations;
  • To infringe intellectual property, privacy, or other legal rights;
  • To harass, threaten, abuse, defame, or discriminate against another person;
  • To submit false or misleading information;
  • To upload or transmit viruses, malware, or harmful code;
  • To collect personal information without authorization;
  • To spam, phish, scrape, crawl, or interfere with the operation or security of the website; or
  • To bypass security features or access restrictions.

We may restrict or terminate access for violations of this section.

10. Cosmetic Product Information and Safety

Our cosmetic products are intended for external use only and should be used according to the instructions and warnings provided with each product.

Ingredients and product information should be reviewed before use, particularly if you have allergies, sensitivities, or a known medical condition. Where appropriate, perform a patch test before applying a product more broadly. Stop using the product immediately if irritation or an adverse reaction occurs and seek professional medical advice when necessary.

Individual results and reactions may vary. We are not responsible for harm resulting from misuse, use contrary to provided instructions, failure to follow warnings, or an undisclosed individual allergy or sensitivity, except where liability cannot legally be excluded.

Regulatory status should be verified for each individual product before making any claim that it is licensed, registered, notified, or officially approved by a health authority.

11. Third-Party Services and Links

The website may use third-party providers for payments, shipping, analytics, communication, and other functions. Your use of a third-party service may also be subject to that provider’s terms and privacy policy.

We are not responsible for third-party websites or services that we do not control. Links to third-party websites are provided for convenience and do not necessarily constitute an endorsement.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Valentina Makeup will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products. Nothing in these Terms excludes or limits any rights or liability that cannot legally be excluded or limited.

13. Changes to These Terms

The current version of these Terms is available on this page. We may update, change, or replace any part of the Terms by publishing a revised version on the website. Please review this page periodically.

14. Contact Information

Questions about these Terms of Service may be sent to:

Valentina Makeup
Email: [email protected]
Phone: +970 593 919 300

Any return address or additional business details required to process a return will be provided after the return request has been reviewed and approved. Mandatory business-identification information will be provided where required by applicable law.